If you need to arrange care for an injured, sick or orphaned native animal then call the Emergency Phone on

13 000 94535

*Do not email details of injured wildlife to us, please contact one of many trained Emergency Phone Operators

This number can be used anywhere in Victoria

The Emergency Phone is Wildlife Victoria’s 24-hour emergency telephone service for people needing help with injured, sick or orphaned wildlife. Emergency Phone operators are trained to give advice on what to do with native Australian animals in need of care. They will also contact the nearest wildlife shelter for you